Case Study: Open Cut Coal Mine, Hunter Valley NSW
Positive and professional working relationships; Detailed and accurate work, delivered on time.
Business Contact
Alan Burns, Maintenance Manager
Business Activity
Equipment maintenance for the mining industry
Main Accomplishments
- Provided experienced managerial support during extended leave.
- Fostered positive relationships through collaborative problem-solving.
- Delivered accurate and timely risk assessments.
We initially reached out to Gilbert Service Group to fill a managerial role during extended long service leave. Our main obstacle was the lack of experience and confidence in other providers. Gilbert Service Group listened to our problems, proposed solutions, and worked closely with our team to come up with collaborative answers.
The result was a smooth transition, positive working relationships, and high-quality work delivered on time, including detailed risk assessments at all levels. I can’t recommend Gilbert Service Group highly enough to anyone seeking professional and reliable support.
Categories: Risk Management